Welcome to your new house in Italy

After moving home, the first things to check in your new place are the utilities: electricity, gas and your internet connection. Locate the gas and electricity meters yourself, or ask your real estate agent or landlord to show you where they are.

Selectra is here to help you find the best energy and internet offers for your home in just a few minutes, with no obligation and no extra cost.

Want to subscribe to an Italian energy offer? Foreign IBANs accepted

Our English-speaking Selectra advisors are available to help you sign up for power, gas, broadband or mobile in Italy. The service is free and there is no commitment.

06 9480 8089

Find out who your energy supplier is and compare the best offers

Your new home will usually come with an energy supplier already in place, but in Italy you are free to switch at any time. The first step is to find out who currently supplies the electricity and gas to your address: this information is essential if you want to compare offers and pick the most competitive tariff on the market.

You should also check who your local energy distributor is. The distributor handles the physical network and is the contact in case of a technical emergency or outage. You cannot change your distributor (it depends on where you live), but it is important to know who to call when there is a service issue. The distributor's phone number is normally printed on your bill.

For more details on suppliers and tariffs, read our guide on electricity and gas providers in Italy.

Getting your home connected: meter activations and switches

Be ready on time

Activating or switching utilities in Italy takes time, so it is worth planning ahead. The standard timings are:

  • Switching supplier with the meter already in place: around 30 days.
  • Activating an existing energy or gas supply: between 5 and 10 working days.
  • Installing new meters: between 15 and 60 working days, depending on how complex the work is.

Documents to have ready

To sign a new contract or switch supplier you will normally need a few documents at hand, including ID, codice fiscale, IBAN (Italian or foreign) and the meter codes for electricity (POD) and gas (PDR). Check the full lists in our guides:

Get help from our English-speaking advisors

If you would rather skip the paperwork and have someone walk you through the steps in plain English, our Selectra advisors are just a call (or a free callback) away. The service is free, with no commitment, and we accept foreign IBANs.

Set up electricity and gas in Italy

Need to activate your power and gas quickly? Our English-speaking advisors will walk you through every step.

06 9480 8089

Looking for an internet or mobile plan?

Our English-speaking advisors will help you choose a broadband or mobile plan that fits your needs and set it up in minutes.

06 9480 8089