Whether you have just bought or rented your new place, home insurance is one of those quiet but essential steps that lets you settle in with peace of mind. Boilers break down, pipes leak, appliances stop working: a good policy means you can pick up the phone and have it sorted, without chasing technicians in a language you may still be learning.
Selectra works with Iren, one of the largest energy and services providers in Italy, to give English-speaking residents access to home insurance and boiler cover with simple monthly billing through an Italian IBAN. Our English-speaking advisors handle the activation for you over the phone.
Need help setting up home insurance or boiler cover in Italy? Call our English-speaking Selectra team on 06 9480 8089 or request a free callback. Foreign IBANs accepted.
Iren's 24/7 complete home insurance for a year
Iren's CASA H24 All Inclusive plan gives you year-round assistance for the most common household problems: boiler breakdowns, routine and emergency maintenance, and small domestic emergencies. Through Selectra's activation, you get access to a network of certified technicians available 24 hours a day, 7 days a week, anywhere in Italy.
What Iren CASA H24 All Inclusive covers
- Repair or replacement of household appliances (oven, fridge, freezer, washing machine, dryer and TV) through AXA Assicurazioni, up to a maximum of 1,500 euros per year
- On-site assistance from qualified electricians, plumbers, locksmiths and other specialists, provided by CoverCare, up to a maximum of 700 euros per year
- A single English-friendly phone line to request an intervention at any time.
Cost and contacts
The CASA H24 All Inclusive plan costs 6.99 euros per month, charged directly via SEPA Direct Debit on an Italian bank account (IBAN). Once the policy is active, you can request an intervention by calling the dedicated lines:
- 02 39 29 70 39 (CoverCare, boiler maintenance and household trades)
- 800 915 786 (AXA Assicurazioni, home appliance assistance).
Want to subscribe to Italian home insurance?
Our English-speaking Selectra advisors will walk you through the activation. Foreign IBANs accepted, no paperwork in Italian required.
Already have an energy contract?
If you are already a Selectra customer for electricity or gas, adding home insurance or boiler cover takes only a few minutes by phone.
Iren's boiler breakdown cover and maintenance
Under current Italian regulations, residential boilers must be inspected at least every two years to keep them running efficiently, avoid energy waste and prevent dangerous fume leaks. Selectra can activate Iren's boiler maintenance plan for you so the certified visits happen on time, without you having to chase a technician yourself.
Two formulas are available, both billed monthly on an Italian IBAN:
| Plan | What is included |
|---|---|
| Boiler Maintenance | One certified technical check-up per year, in line with Italian regulations. |
| Boiler Maintenance PLUS | Two certified technical check-ups per year for households that use their boiler intensively. |
Both plans include the visit of a certified technician, a written safety report and a reminder when the next inspection is due. Ask our English-speaking advisors for the current monthly fee on an Italian IBAN. If something goes wrong between visits, you can also add the CASA H24 All Inclusive plan above for full 24/7 coverage.
Next steps for new residents
If you are still organising your move, our other English-language guides can help you tick the other boxes:
- Gas and electricity in Italy: how to choose a supplier and activate your contract
- Mobile and internet: setting up a SIM card and a home broadband line
- Energy document checklist: every paper you need to activate utilities
- Moving to Italy: a step-by-step overview for newcomers.